Open Helpdesk
Simple, open-source helpdesk at a price that makes sense
About Open Helpdesk
Most helpdesk tools charge $50-75 per agent. Open Helpdesk is built for teams that need real support without enterprise pricing. Transparent and simple. Tickets, reports, CSAT, custom fields, canned responses, audit log, permissions, branding. English and Spanish. Open source (AGPL) — self-host free with Docker or use our cloud. 14-day free trial, no card needed.
What you should know about Open Helpdesk
Open Helpdesk — Simple, open-source helpdesk at a price that makes sense. It is categorized under Productivity . On Product Hunt, this tool has received 4 upvotes from the maker community.
Pricing & licensing: Pricing details are not publicly disclosed at the moment .
Use cases & topics: Open Helpdesk is associated with the following topics: Open Source, Customer Communication, Alpha. Teams working in Open Source / Customer Communication / Alpha spaces typically evaluate this kind of tool when scoping new architecture decisions or replacing legacy components.
Getting started: Visit the official site to sign up, explore pricing tiers, and start onboarding your team. Most teams hit value within the first week if the tool aligns with their existing Productivity stack.
Editor's note from Fanny Engriana (Founder, Wardigi Digital Agency): when evaluating tools in the Productivity category for our agency clients, we look at three things first — license clarity, community size, and active maintenance. Tools with explicit license terms and ongoing commits tend to remain viable across multi-year projects.