Tom Mercer

Senior Software Analyst

2 articles published

About Tom

Tom Mercer is a senior software analyst with over 12 years of experience evaluating SaaS platforms and productivity tools. Before joining SoftwarePeeks, he led product evaluation teams at two Fortune 500 companies and contributed to TechCrunch and Wired. He specializes in project management tools, CRM platforms, and workflow automation.

Areas of Expertise

SaaS Reviews Project Management CRM Platforms Workflow Automation

Articles by Tom Mercer

Cloudflare Just Made Error Pages 98 Percent Cheaper for AI Agents — And It Signals a Bigger Shift

Mar 11, 2026 · 6 min read

Cloudflare now returns RFC 9457-compliant structured error responses to AI agents, cutting token costs by 98 percent. Here is why this infrastructure change mat...

Best Project Management Tools 2026: Tested & Ranked

Mar 4, 2026 · 7 min read

After testing 8 major project management tools with real teams, here are my honest rankings for 2026 — with pricing, pros/cons, and recommendations based on t...