Tom Mercer
Senior Software Analyst
2 articles published
About Tom
Tom Mercer is a senior software analyst with over 12 years of experience evaluating SaaS platforms and productivity tools. Before joining SoftwarePeeks, he led product evaluation teams at two Fortune 500 companies and contributed to TechCrunch and Wired. He specializes in project management tools, CRM platforms, and workflow automation.
Areas of Expertise
Articles by Tom Mercer
Cloudflare Just Made Error Pages 98 Percent Cheaper for AI Agents — And It Signals a Bigger Shift
Mar 11, 2026 · 6 min read
Cloudflare now returns RFC 9457-compliant structured error responses to AI agents, cutting token costs by 98 percent. Here is why this infrastructure change mat...
Best Project Management Tools 2026: Tested & Ranked
Mar 4, 2026 · 7 min read
After testing 8 major project management tools with real teams, here are my honest rankings for 2026 — with pricing, pros/cons, and recommendations based on t...